What is it?


The Managed Print Services Association (MPSA), a global organization comprised of managed print customers and managed print providers define Managed Print Services as:

“The active management and optimization of document output devices and related business processes.”

At NATIONAL, we offer our version of managed print services with a personal touch and we call it our exclusive PRINT Alliance program. In a nutshell, here’s what it includes.

If it needs toner, we deliver it

If it’s broken, we fix it

If it doesn’t work or it’s outdated, we replace it

In more specific terms, Managed Print Services (MPS) is a structured program designed to provide a cohesive digital document strategy encompassing hardware, application software, document lifecycle management, procurement strategies and existing equipment and related services

From small and medium sized business (SMB) to large enterprises, businesses are starting to realize the bottom line benefit to getting their hardcopy output under control. They are doing this through Managed Print Services (MPS), a defined and proven business strategy designed to help manage the volume of documents flowing through the organization and minimize the costs associated with printing, sharing and updating them.

Typically there are 4 phases to a managed print engagement:

  1. Assessment of Current State – to inventory print related assets, volumes & costs.
  2. Fleet Optimization – to eliminate hardware redundancies and supply complexity.
  3. Workflow Improvement – to streamline business process with the right technology
  4. Monitoring & Ongoing  Improvement – to measure print activities & program effectiveness


Often overlooked, print is an infrastructure just as important as facilities, telecommunications and IT networks.

Immediate and long term results of a successful MPS partnership typically include cost savings and control, improved employee productivity, carbon footprint reduction, and increased compliance to name a few.